Gowda Digital Marketing (GDM)

Effective Date: 9 October 2026

Last Updated: 9 October 2026

Website: https://gowdadigital.marketing/

Privacy Contact: hello@gowdadigital.marketing

Telephone: +91 88928 82346

Business Address: No. 95, S L V Pride Apartment, Saraswathi Nagar, Vijayanagar, Bengaluru, Karnataka 560040, India

Gowda Digital Marketing (“GDM”, “we”, “us” or “our”) respects the privacy of individuals who visit our website, contact us, purchase our services, participate in our programmes or interact with us through digital channels.

This Privacy Policy explains how we may collect, receive, use, store, disclose, transfer and otherwise process personal information in connection with our website, business operations and services.

GDM provides digital marketing, website development, mobile application development, search engine optimisation, paid advertising, social media management, creative design, branding, content production, hosting-related services, business automation, CRM integrations, email marketing, messaging workflows and other digital services.

Because our services may involve working with websites, advertising accounts, customer databases, analytics tools and communication platforms, we distinguish between:

1. Personal information collected by GDM for its own business purposes.
2. Personal information that GDM processes on behalf of a client while delivering contracted services.
3. Information collected independently by third-party platforms and service providers.

The applicable responsibilities may differ depending on the purpose of processing, the relevant agreement and the law governing the activity.

By visiting our website or interacting with GDM, you acknowledge that you have had an opportunity to review this Privacy Policy. Where consent or another specific legal basis is required, we will rely on the applicable basis and provide any required notice or obtain any required consent.

This Privacy Policy applies, as relevant, to:

• Visitors to our website.
• Individuals who submit contact forms or request a quotation.
• Prospective and existing clients.
• Authorised representatives, employees and contractors of client organisations.
• Individuals who communicate with us by email, telephone or messaging applications.
• Individuals who interact with our social media profiles and online campaigns.
• Individuals who receive communications from us.
• Applicants and participants in our training or educational programmes, where applicable.
• Individuals whose personal information is processed through a client engagement, to the extent GDM is responsible for that processing.

This Policy does not replace the privacy policies of third-party websites, advertising networks, hosting providers, social media platforms, payment processors or other independent service providers.

Where GDM processes personal information on behalf of a client, the applicable client agreement, data-processing terms and instructions may supplement this Policy.

We collect only information that is reasonably necessary for the relevant purpose, subject to applicable law.

3.1 Information You Provide Directly

When you contact us, request a quotation, purchase services or communicate with us, we may collect:

• Full name.
• Business or organisation name.
• Email address.
• Telephone number.
• Business address or location information you choose to provide.
• Job title or professional role.
• Service requirements and project descriptions.
• Budget, quotation and purchasing information.
• Messages, enquiries, feedback and correspondence.
• Documents, images, logos, videos and other materials you provide.
• Project approvals, instructions and communications.
• Information needed to provide a service or administer a business relationship.

The information collected will depend on the form, service or interaction involved.

3.2 Business and Client Information

For client onboarding, project delivery, billing and account management, we may process:

• Client and organisation details.
• Authorised contact information.
• Quotations, proposals, invoices and payment records.
• Service agreements and project specifications.
• Website and application requirements.
• Advertising and marketing preferences.
• Account permissions and access information necessary to perform the agreed work.
• Technical configuration details.
• Project progress, deliverables and support requests.
• Records of approvals, changes and communications.

We do not intend to collect account credentials unnecessarily. Where access is required, clients should use secure access-sharing methods and appropriate permission levels wherever possible.

3.3 Technical and Usage Information

When you visit our website, certain information may be collected automatically by our website infrastructure or tools, depending on the technologies enabled.

This may include:

• IP address.
• Browser type and version.
• Device type and operating system.
• Approximate location inferred from an IP address.
• Referring website or source.
• Pages viewed and links clicked.
• Date, time and duration of a visit.
• Diagnostic information and error logs.
• Security-related events and technical identifiers.

The availability and nature of this information depend on our hosting configuration, website software, analytics tools and other technologies in use.

3.4 Marketing and Advertising Information

Where relevant and lawfully permitted, we may process information associated with marketing enquiries, campaign responses and advertising activity, including:

• The source of an enquiry.
• Campaign or referral identifiers.
• Enquiry and conversion records.
• Marketing preferences.
• Engagement with our communications.
• Advertising and campaign performance information.
• Information provided in response to an advertisement or promotion.

Advertising platforms may independently collect information through their own technologies and account systems. Their processing is governed by their own privacy policies and settings.

3.5 Information From Other Sources

We may receive business-related information from sources such as:

• A person or organisation referring you to us.
• Publicly available business directories or professional profiles.
• A client who authorises us to work with its representatives or customers.
• Service providers that support our business operations.
• Advertising, analytics or communication platforms, where permitted.
• Other sources where collection and use are lawful and appropriate.

We will not knowingly obtain personal information through unlawful access, deception or other prohibited means.

Depending on the context and applicable legal requirements, we may use personal information for the following purposes.

4.1 Enquiry Management

To receive and respond to enquiries, understand requirements, arrange consultations, prepare proposals, provide quotations and communicate with prospective clients.

4.2 Service Delivery

To plan, develop, configure, manage, maintain, test and deliver the services agreed with a client.

4.3 Client Relationship Management

To manage onboarding, project communication, approvals, support requests, account administration, renewals and other aspects of the client relationship.

4.4 Billing and Financial Administration

To prepare invoices, process or reconcile payments, maintain business records, address billing disputes and meet applicable accounting or tax obligations.

Payment card or banking details may be processed directly by an external payment provider where that provider handles the transaction.

4.5 Website Operation and Security

To maintain website functionality, diagnose errors, prevent misuse, protect systems, investigate suspicious activity and improve technical reliability.

4.6 Marketing and Business Development

Where permitted by applicable law and any required consent, we may use relevant contact information to send service updates, educational content, offers, newsletters or other business communications.

You may opt out of promotional communications using the unsubscribe mechanism provided, where available, or by contacting us.

Opting out of promotional communications does not prevent us from sending essential service, billing, security or contractual messages where appropriate.

4.7 Analytics and Service Improvement

Where applicable, we may analyse website usage, enquiry patterns, campaign performance and service feedback to improve our website, operations and offerings.

4.8 Legal and Regulatory Compliance

We may process information where reasonably necessary to comply with applicable laws, respond to lawful requests, maintain required records, resolve disputes or establish, exercise or defend legal claims.

4.9 Other Disclosed Purposes

We may process information for another purpose where permitted by law and where the relevant notice, consent or other legal basis has been satisfied.

We will not treat this section as unrestricted permission to use personal information for unrelated purposes.

The legal basis for processing depends on the applicable law and the circumstances.

Where required under applicable Indian data protection law, GDM will seek valid consent or rely on another legally permitted ground for processing.

Depending on the circumstances, processing may be necessary to:

• Respond to a request made by an individual.
• Provide a service or take steps requested before entering into an agreement.
• Perform a contract with a client.
• Fulfil legal or regulatory obligations.
• Protect systems and investigate suspected unlawful activity, where legally permitted.
• Pursue another lawful purpose recognised by the applicable legal framework.

Where consent is required, the relevant notice should explain the personal information involved, the purpose of processing and the applicable method for exercising privacy rights or withdrawing consent.

Consent may be withdrawn in accordance with applicable law. Withdrawal does not automatically invalidate processing lawfully carried out before withdrawal, and certain records may need to be retained where a legal obligation or other permitted basis applies.

Our website may use cookies, pixels, local storage or similar technologies, depending on the tools and features enabled.

These technologies may be used for the following purposes

6.1 Essential Technologies

To support website functionality, security, navigation, form operation and other essential features.

6.2 Analytics Technologies

Where enabled, analytics technologies may help us understand website traffic, visitor interactions, page performance and technical issues.

6.3 Advertising and Measurement Technologies

Where enabled, advertising pixels or similar tools may help measure campaign effectiveness, attribute conversions or support advertising audiences.

6.4 Preferences

Certain technologies may remember preferences or settings to improve the user experience.

6.5 Your Choices

Where required by law, we will provide appropriate information and obtain consent before using non-essential cookies or similar technologies.

You may be able to manage cookies through your browser settings or a cookie preference tool, if available.

Blocking certain technologies may affect some website functions. Deleting cookies may not automatically delete information already held by an analytics or advertising provider.

Important: The actual cookie categories, providers, purposes and retention periods should be confirmed against GDM’s live website configuration before publication. This Policy does not assert that every category of tracking technology is currently active.

GDM does not sell personal information as a standalone commercial data product.

We may disclose or make personal information available to the following categories of recipients where necessary, permitted and appropriately safeguarded.

7.1 Service Providers

Providers supporting our operations may include:

• Website hosting and infrastructure providers.
• Email and business communication providers.
• CRM and project management systems.
• Cloud storage and backup providers.
• Analytics and website performance tools.
• Payment processors and accounting systems.
• Security, technical support and software providers.
• Advertising and campaign management platforms.
• Automation and scheduling tools.

The specific providers used may change as our operations evolve.

7.2 Advertising and Social Media Platforms

Where relevant to a campaign, we may share or make information available to advertising or social media platforms to manage campaigns, measure performance, configure audiences or provide agreed marketing services.

These platforms may also collect information directly from their users under their own terms and privacy policies.

7.3 Contractors and Personnel

We may provide relevant information to authorised employees, consultants, contractors or production partners who need it to perform their assigned responsibilities and who are subject to appropriate confidentiality and security obligations.

7.4 Clients and Authorised Representatives

Where GDM provides services on behalf of a client, relevant information may be shared with that client or its authorised representatives to deliver the service.

7.5 Legal and Regulatory Recipients

We may disclose information where required by applicable law, a valid legal process or a lawful request from a competent authority, or where disclosure is otherwise legally permitted.

7.6 Business Transfers

If GDM undergoes a merger, restructuring, acquisition, sale of assets or similar business transaction, information may be transferred where necessary and legally permitted, subject to appropriate safeguards.

7.7 With Your Direction or Consent

We may disclose information when you specifically instruct us to do so or provide the consent required by law.

We do not authorise third parties to use information entrusted to us for unrelated purposes merely because they provide services to GDM.

GDM’s digital marketing and technology services may involve access to personal information controlled by a client.

Examples may include:

• Website visitor enquiries.
• Customer contact details.
• CRM records.
• Marketing and subscriber lists.
• Lead forms and campaign responses.
• Website analytics.
• Social media interactions.
• Customer support records.
• Data processed through authorised email, messaging or automation workflows.

In these situations, GDM’s role depends on the purpose of processing, the relevant instructions and the applicable contract.

Where GDM acts on behalf of a client, we generally aim to:

1. Process information only for the agreed service and authorised purposes.
2. Use appropriate access controls and security practices.
3. Restrict access to personnel who need the information.
4. Use service providers where necessary for the agreed work and subject to applicable requirements.
5. Assist the client with reasonable data-related requests where contractually and legally required.
6. Return, delete or otherwise handle client information in accordance with the agreement, applicable retention obligations and lawful instructions.

The client remains responsible for determining the lawful basis for collecting information from its customers and for providing any notices or obtaining any consents required for the client’s activities.

GDM is not automatically the controller or decision-maker for every item of information accessed during a project. Roles and responsibilities must be determined for the specific processing activity.

Where necessary, GDM and the client should enter into a separate data-processing agreement specifying instructions, permitted uses, security requirements, subcontractors, incident handling, retention and deletion.

Our website or services may link to or integrate with third-party websites, software, advertising platforms, payment providers, social networks, app stores and other external services.

These third parties may collect, use and retain information under their own privacy policies and terms.

GDM does not control every aspect of their data practices, security arrangements, retention periods or independent processing decisions.

Before submitting personal information to an external service, you should review its privacy policy and settings.

If GDM integrates a third-party service into a client project, the specific integration may also be governed by the client’s own policies and contractual arrangements.

GDM may serve clients or use service providers located in different countries.

Where information is stored or processed outside India, the transfer and related processing will be subject to applicable law, relevant contractual obligations and any required safeguards or permissions.

Depending on the service, a provider may process information in India or another jurisdiction. The precise location may depend on the provider’s infrastructure and configuration.

Where legally required, GDM will take appropriate steps concerning international transfers, including compliance with applicable restrictions and requirements imposed by Indian law or other laws governing the processing.

If a client requires particular data residency arrangements, those requirements should be agreed in writing before the relevant service begins.

GDM retains personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, contractual, security and recordkeeping obligations.

Retention periods may differ depending on the category of information.

Examples include:

• Enquiry records: Retained for a reasonable period to respond, manage follow-up and maintain business records.
• Client and project records: Retained for the duration of the engagement and any appropriate post-engagement period.
• Invoices and financial records: Retained for the period required by applicable accounting, tax and other laws.
• Communication records: Retained where needed for service delivery, dispute resolution or business administration.
• Technical and security logs: Retained for a period appropriate to security, troubleshooting and operational needs.
• Marketing preferences: Retained as necessary to manage communication permissions and opt-out requests.
• Client-controlled data: Retained or deleted according to the relevant agreement, lawful instructions and applicable legal requirements.

Where personal information is no longer required, GDM will take reasonable steps to delete it or otherwise dispose of it securely, subject to legal obligations and legitimate retention requirements permitted by law.

Deletion from active systems may not immediately remove every backup copy, archived record or copy retained by an independent third-party provider. Such information will be handled in accordance with applicable retention schedules and legal requirements.

Specific retention periods should be established for GDM’s actual systems and record categories rather than assumed solely from this Policy.

GDM recognises the importance of protecting personal information against unauthorised access, disclosure, alteration, loss or misuse.

Depending on the systems used and the nature of the information, safeguards may include:

• Access restrictions and role-based permissions.
• Password and authentication controls.
• Secure transfer methods.
• Software updates and system maintenance.
• Restricted sharing of confidential information.
• Appropriate use of trusted service providers.
• Backup and recovery practices where implemented.
• Monitoring and investigation of suspected security incidents.
• Procedures for handling requests to access or delete information.

Security measures will be appropriate to GDM’s role, the information processed, available technology, the relevant agreement and applicable law.

No website, software system, electronic transmission or storage environment can be guaranteed to be entirely secure.

Clients should avoid sending passwords or highly sensitive information through unapproved channels and should promptly notify GDM if they suspect unauthorised access to an account or system used for a GDM project.

If GDM becomes aware of a personal data breach affecting information for which it has relevant responsibilities, we will assess the incident and take appropriate steps in accordance with applicable law and contractual obligations.

These steps may include:

• Investigating the incident.
• Containing or mitigating the impact.
• Securing affected systems.
• Informing affected clients where required.
• Notifying affected individuals or competent authorities where legally required.
• Cooperating with appropriate investigations.
• Taking reasonable corrective measures to reduce the risk of recurrence.

Where GDM processes data on behalf of a client, the parties should follow the incident notification procedure established in their agreement.

The timing, recipients and contents of any notification will be determined by the applicable law and the circumstances of the incident.

Depending on the applicable law, your location and the circumstances of processing, you may have rights relating to your personal information.

These may include the right to:

• Request information about personal data being processed.
• Request correction of inaccurate or incomplete information.
• Request updating of relevant information.
• Request deletion where legally available.
• Withdraw consent where processing relies on consent.
• Raise a grievance concerning the handling of personal information.
• Exercise other rights available under applicable law.
• Nominate another individual where such a right is available under the applicable legal framework.

These rights are subject to applicable conditions, exemptions, verification requirements and lawful retention obligations.

How to Submit a Request

Email hello@gowdadigital.marketing with the subject line “Privacy Request”.

Please provide enough information for us to understand your request and identify the relevant records. We may request reasonable additional information to verify your identity or authority before taking action.

We aim to acknowledge and handle requests within the period required by applicable law and any relevant contractual obligations.

Where we cannot comply fully with a request, we will explain the position to the extent legally required.

If GDM processes your information on behalf of another organisation, we may need to refer your request to that organisation or assist it in responding, depending on our respective roles.

GDM may send promotional communications where permitted by law and any required consent has been obtained.

These communications may include information about services, offers, industry insights, educational content, events or other business updates.

You can opt out of promotional communications by:

• Using the unsubscribe link where one is provided.
• Replying through an available opt-out mechanism.
• Emailing hello@gowdadigital.marketing with your request.

We will process opt-out requests in accordance with applicable law and the relevant communication system.

We may retain limited information necessary to honour your opt-out request and avoid sending further promotional messages.

Opting out of marketing communications does not prevent essential communications concerning an active Project, invoice, security matter or other relevant business relationship.

GDM’s general business website and digital marketing services are not intended to encourage children to submit personal information without the permissions or safeguards required by applicable law.

We do not knowingly collect children’s personal data for an unrelated commercial purpose in violation of applicable law.

Where a service or programme involves children or is directed towards them, the relevant collection and processing must comply with the legal requirements applicable to that activity, including any required parental consent, restrictions or safeguards.

If you believe that personal information concerning a child has been provided to GDM inappropriately, please contact us so that we can review the matter and take appropriate action.

Some digital services may use automated systems, analytics tools or AI-assisted software for tasks such as content preparation, workflow automation, customer communication, data analysis, campaign optimisation or technical support.

The use of such tools depends on the specific service and configuration.

Where personal information is processed through an AI or automation tool, GDM will consider the relevant purpose, data minimisation, provider terms, confidentiality requirements and applicable legal obligations.

We will not treat the availability of an AI tool as unrestricted permission to upload confidential client information or personal data.

Where a particular AI system or automated process has material privacy implications, additional information or contractual safeguards may be required.

This Policy does not claim that GDM uses every type of AI system or automated decision-making technology described above.

When providing marketing, website development, advertising or technical services, GDM may require authorised access to client-owned accounts.

Access may include website administration, social media management, advertising dashboards, analytics, CRM systems, hosting platforms, domain management or other business tools.

GDM will use such access for the agreed services and should be provided only the permissions reasonably necessary to perform the work.

Clients should:

• Retain ownership and appropriate administrative control of their accounts.
• Grant access through authorised methods wherever available.
• Avoid sharing unnecessary personal credentials.
• Revoke access when it is no longer required.
• Notify GDM promptly of suspected unauthorised access.

GDM will handle access information in accordance with the applicable agreement and security requirements.

Ownership, transfer of access, account handover and removal of permissions at the end of a project should be addressed in the relevant service agreement.

If you provide GDM with personal information concerning your customers, employees, subscribers, leads or other individuals, you are responsible for ensuring that the disclosure and intended processing are lawful.

You should ensure that:

1. You have an appropriate legal basis to collect and share the information.
2. Any required privacy notices and permissions are provided.
3. The information is accurate and relevant to the agreed service.
4. Unnecessary sensitive or confidential information is not supplied.
5. You have authority to instruct GDM to process the information.
6. The intended marketing, messaging, tracking or automation activity complies with applicable law.
7. Any additional data-processing or security terms required for the engagement are agreed.

GDM may request clarification, restrict access or decline to process information where the requested activity appears unlawful or creates an unreasonable security or privacy risk.

Some engagements may require additional privacy disclosures or separate contractual arrangements.

These may include:

• Website development involving customer accounts or personal data.
• Application development involving user registration or location information.
• Hosting, database and infrastructure management.
• Advertising campaigns involving audience data or tracking technologies.
• Email marketing and messaging campaigns.
• CRM and lead-management integrations.
• Automated customer communication.
• Analytics, conversion tracking and marketing attribution.
• Services involving international transfers or industry-specific requirements.

Where appropriate, the parties should document data categories, purposes, permissions, security controls, retention periods, subprocessors, deletion procedures and incident notification requirements.

This Privacy Policy does not replace any additional privacy notice required for a particular product, campaign, application or service.

Our website may include links, embedded videos, social media features, maps, forms or other content supplied by third parties.

When you interact with external content, the relevant provider may collect information directly from your device or browser under its own privacy policy.

GDM cannot guarantee the privacy practices or security of external websites and services that it does not control.

You should review the relevant provider’s privacy information before interacting with those services where appropriate.

GDM may update this Privacy Policy to reflect changes in our services, business operations, technology, third-party providers or applicable law.

The updated version will be published on this page with a revised “Last Updated” date.

Where required by law, material changes will be communicated or submitted for consent through an appropriate process.

An updated website policy does not automatically replace a separate contractual obligation or remove any right already available under applicable law.

We encourage visitors and clients to review this page periodically.

For questions, privacy requests, complaints or concerns relating to this Privacy Policy or the handling of personal information, please contact:

Gowda Digital Marketing (GDM)

Privacy Email: hello@gowdadigital.marketing

Telephone: +91 88928 82346

Address: No. 95, S L V Pride Apartment, Saraswathi Nagar, Vijayanagar, Bengaluru, Karnataka 560040, India.

Subject line: Privacy Request / Privacy Complaint

Please include a description of your concern, the relevant service or interaction and any information reasonably necessary for us to investigate.

We will review and respond to complaints in accordance with applicable legal requirements and any applicable contractual obligations.

Where a separate grievance officer or data protection contact is legally required, GDM will publish the relevant designation and contact details.

This Privacy Policy shall be interpreted in accordance with the laws of India, subject to mandatory data protection, privacy and consumer rights applicable to the relevant processing activity.

Where an individual is protected by another applicable privacy regime because of the location, nature or legal context of the processing, the relevant mandatory rights and obligations will continue to apply.

Nothing in this Policy is intended to waive a legal right or exclude an obligation that cannot lawfully be excluded.

© 2026 Gowda Digital Marketing. All rights reserved, subject to applicable law and third-party rights.